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Rated Among the Best Luxury Hotels in Boston

Our associates take pride in providing personalized services alongside luxury accommodations and amenities unlike any other hotel in Boston. That's why we're so proud to share comments from past guests here with you. Check out the latest reviews for our Boston, Massachusetts hotel to learn more, or share an experience of your own.
By submitting this review you agree that your personal information will be made public.
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Tell us more about your stay

 
  Guest   •   March 19, 2019

Perfect spot to catch all of boston

Hotel is in a perfect location. Great sleeping rooms, as well as meeting space with plenty of windows. Food is wonderful. Very friendly and great service from the front desk to the bar. And the art work is great
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  Guest   •   March 16, 2019

Excellent Stay for Business Travel

Hotel is impeccably clean. Service is excellent. Very nice view of the harbor from my room. Staff was courteous and helpful. Some early morning noise from alley adjacent to the room. Very close to both the financial district and the federal courthouse. Large room. Very comfortable bed with a great, roomy bathroom. Highly recommend for business travel
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  Guest   •   March 15, 2019

Fantastic facilities and service

I loved my stay at the Intercontinental Boston. My room was comfortable and the hotel offered excellent amenities like the fitness center and spa. My flight did not depart until 9pm my final day, and they encouraged me to enjoy the facilities through the entire day until I left- Incredible service
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  Guest   •   March 12, 2019

Family Trip to Boston

I have stayed at this hotel several times with my children and I have been pleased every time. The staff are accommodating and the location is central to downtown,the North End and the Seaport. The Sunday brunch had great options for my kids and was delicious
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  Guest   •   March 10, 2019

Excellent Stay

Stayed here for a week during a trade show event. From the moment I pulled up, the level of attentiveness was clear. The bellman was right there to meet the cab. During check in, I was given very detailed information about all of the facilities available on site and where to get my morning coffee. The room was quiet and comfortable. I would recommend this hotel highly to anyone
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  Guest   •   March 10, 2019

Excellent stay for Special Birthday

We stayed at the Boston Intercontinental for my wife's special birthday. The room was magnificent. I called a few days in advance to make special arrangements to surprise my wife with a cake, flowers, and a ballon. The concierge, Luiz, was remarkably helpful. He made a reservation for us at a lovely place in the North End, Limoncello. He told me what local supermarket could deliver a cake and flowers to the concierge desk. The concierge on duty then put the items in the room while we were at dinner. Adam called me in advance to confirm details. It all worked out smoothly. The gym is first class and overlooks the Greenway. Excellent service at the bar off of the lobby, Rumba. The prices were reasonable for a five-star property. The front door staff and front desk staff were most polite. Remember your bathing suit, There is a nice lap pool
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This hotel is independently owned by Extell Boston Harbor, LLC and operated by InterContinental® Hotels Group.